Customer case studies

An airlock alert led Southern Water to reset a tripped pump at Vicarage Road. Across three incidents, the client verified £738,000 in estimated avoided costs.

Nine conveyor faults, nine caught before failure: imbalance, belt degradation and bearing wear across the baggage handling lines.

Continuous monitoring on the smelter's critical drivetrains caught faults early, including a 10 kV rectifier cable fault that would have caused over €1 million in equipment damage.

Three separate pollution events avoided through early alerts on sewage pumps, each caught in time for the utility to act before discharge.

The customer's own vibration system saw nothing. SAM4 picked up the developing fault on the sewage pump and the repair was made before it failed.

Exhaust fans on a wood panel line were degrading unnoticed. Six early alerts let the plant fold every repair into a scheduled stop.

The load signature pointed away from the pump itself. The blockage sat outside it, and the operator cleared it before high flow made it a pollution risk.

Three booster pumps at the largest water utility in the Netherlands had lost 10% efficiency. Real-time measurement showed exactly where it had gone.

Two screw pumps were running at under a third of nominal power. SAM4 Energy showed a single pump could carry the flow for most of the day.

SAM4 measured how far the submersible pumps had drifted from their design efficiency, showing the operator where energy was being lost.

Baggage conveyors can only be maintained overnight. SAM4 monitors the drives continuously so faults surface in time for that window.

Recurring ESP problems had no obvious cause. Irregular harmonic and voltage patterns at the surface VFD traced them to a failed sine wave filter.