Active Incident

Updated a few seconds ago

This status page is exclusively intended for monitoring GitLab.com and its associated services. If there are any performance or service interruptions, an update will be posted here. If you are experiencing an issue that is not related to an active GitLab.com incident, or if you are encountering service interruptions on GitLab Dedicated, please submit a request via https://support.gitlab.com.
500 errors while accessing projectsPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Website, Git Operations

Locations

Google Compute Engine


September 24, 2026 18:32 UTC
IDENTIFIED

The team has identified the potential cause of the spike in 500 errors and is working on the fix. More information: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23015

September 24, 2026 17:21 UTC
INVESTIGATING

We're continuing our investigation. More information: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23015

September 24, 2026 16:13 UTC
INVESTIGATING

No material updates at this time. We are continuing our investigation. More information: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23015

September 24, 2026 15:17 UTC
INVESTIGATING

The incident team continues to investigate the cause of this incident. In the meantime, we are seeing intermittent improvements in the ability to access projects.

September 24, 2026 14:44 UTC
INVESTIGATING

The incident team is continuing to investigate the issue to identify its root cause and implement an appropriate resolution.

September 24, 2026 14:10 UTC
INVESTIGATING

A temporary mitigation has been implemented however the cause of the incident is still being investigated.

September 24, 2026 13:48 UTC
INVESTIGATING

We have received reports that some users are unable to access projects and are encountering 500 error messages. Our team is currently investigating the cause. You can follow developments here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23015

Website




Partial Service Disruption

API




Operational

Git Operations




Partial Service Disruption

Package Registry




Operational

Container Registry




Operational

GitLab Pages




Operational

CI/CD




Operational

CI/CD - Hosted runners on Linux




Operational

CI/CD - Hosted runners on Windows




Operational

CI/CD - Hosted runners on macOS




Operational

CI/CD - Hosted runners for GitLab community contributions




Operational

CI/CD - Self-managed runners




Operational

SAML SSO - GitLab SaaS




Operational

Background Processing




Operational

GitLab Customers Portal




Operational

Support Services




Operational

packages.gitlab.com




Operational

version.gitlab.com




Operational

forum.gitlab.com




Operational

docs.gitlab.com




Operational

Canary




Operational

GitLab Duo




Operational

GitLab agent server for Kubernetes




Operational